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FAQ

Payment Help
• If one payment fails, please try another method or card.
• Please double-check your phone number, email, and CVV code.
• If you use Apple Pay, please ensure the Apple billing address is the same with the order.

Tracking Information
• Tracking number is included in the shipping confirmation email. Please check your spam/junk mail as well. If you haven't received it, please contact us via email at hello.whimsyscoops@outlook.com

• Tracking Website:
https://track.yw56.com.cn/en/index

Share Your Unboxing & Get Rewarded!
• Love your order? Share your unboxing video and tag us(@whimsyscoops)! Every customer who posts a video will receive an extra free gift on their next order(Please noted that on your next order). We can’t wait to see your joy! 🎁

Need help? Contact us via email: hello.whimsyscoops@outlook.com

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Welcome to Whimsy Scoops! 🎉

At Whimsy Scoops, we believe everyday life needs a dash of magic ✨ and a spoonful of fun 🥄. That’s why we’ve created a one-of-a-kind experience where you can scoop up a collection of cute and curated treasures.

We’re more than just a shop—we’re a community of wonder-seekers. Our mission is to spark joy 😊 and inspire creativity 🎨, adding a little bit of whimsy to your daily routine 💫.

Follow our journey on TikTok (@whimsyscoops) 📱 to share your unboxing stories, connect with other collectors, and see the latest surprises waiting to be found 🔍🎁!