FAQ

Payment Help
If one payment fails, please try another method or card.
Please double-check your phone number, email, and CVV code.
If you use Apple Pay, please ensure the Apple billing address is the same with the order.

Tracking Information
Tracking number is included in the shipping confirmation email. Please check your spam/junk mail as well. If you haven't received it, please contact us via email (preferred) or TikTok DM.
Note: TikTok DM responses may be delayed due to platform restrictions.

• Tracking Website:
https://track.yw56.com.cn/en/index

Share Your Unboxing & Get Rewarded!
Love your order? Share your unboxing video and tag us(@whimsyscoops)! Every customer who posts a video will receive an extra free gift on their next order. We can’t wait to see your joy! 🎁

Need help? Contact us via TikTok DM or email: whimsyshops.sevice@outlook.com

Welcome to Whimsy Scoops! 🎉

At Whimsy Scoops, we believe everyday life needs a dash of magic ✨ and a spoonful of fun 🥄. That’s why we’ve created a one-of-a-kind experience where you can scoop up a collection of cute and curated treasures.

We’re more than just a shop—we’re a community of wonder-seekers. Our mission is to spark joy 😊 and inspire creativity 🎨, adding a little bit of whimsy to your daily routine 💫.

Follow our journey on TikTok (@whimsyscoops) 📱 to share your unboxing stories, connect with other collectors, and see the latest surprises waiting to be found 🔍🎁!